When preparing your package for return, remove all previous labels.

Remember to always take a photo of the label you attach to your return or write down the tracking code and keep it until the refund has been received.

Enter the order number or sender name entered when confirming the order in the text.

Within 24 working hours one of our operators will assist you during the complete return procedure.

Help us improve the customer's shopping experience. Specify the reason why you want to make the return or any exchange.